Your therapy questions

FAQ's

What if I’m in crisis or need immediate help?

Active Vitality Therapy does not provide emergency or crisis services. If you or someone else is in immediate danger, call 911 or go to the nearest emergency department.

  • If you are experiencing a mental health crisis, please don’t wait—support is available 24/7. While I do not provide emergency or crisis services, here are trusted resources you can contact for immediate help:
    Suicide, mental health, or substance-use crisis (U.S., 24/7):Call or text 988 (988 Suicide & Crisis Lifeline)chat at 988lifeline.orgLanguage access: When calling 988, press 2 for Spanish. When texting 988 in Spanish, type “Ayuda.” If you speak another lang...
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  • How do I book an appointment?
    You can schedule a free 15-minute consultation by emailing me at catherine@activevitalitytherapy.com, calling or texting 540-712-3849, or reaching out through my secure client portal. You’re also welcome to send a text to request an appointment (please not...
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  • Do you offer virtual therapy?
    Yes, I provide secure teletherapy sessions for residents of both Alaska and Virginia.
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  • Do you accept insurance?
    Yes—insurance services are coordinated through Headway. You’ll use Headway to verify benefits and schedule if you plan to use insurance.Your cost depends on your plan (copay/coinsurance/deductible). Headway will provide benefit details and an estimate base...
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  • How is private pay therapy different from insurance-based therapy?
    Private pay therapy offers significant advantages over insurance-based options. With private pay, you maintain complete control over your treatment without the influence of insurance companies. This means no waiting for approvals or dealing with strict lim...
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  • What can I expect during my first session?
    Your first session will be a unique experience tailored to your needs. You'll meet with your therapist via a secure online platform. The session will focus on understanding your goals and challenges, allowing your therapist to create a personalized pl...
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  • Do you work with military families or veterans?
    Yes. As a U.S. Army veteran, I have a deep understanding of military culture and the unique stressors facing service members and their families.
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  • Do you work with teens or only adults?
    I work with both adolescents and adults navigating a range of emotional and life challenges.
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  • Can you help with trauma or PTSD?
    Yes. I specialize in trauma recovery and offer a safe, supportive space to process difficult experiences at your own pace.
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  • What is your cancellation policy?
    I require 24 hours’ notice for cancellations. Late cancellations or no-shows may be subject to a fee.
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  • How long will therapy last?
    Therapy length varies by individual and goals. Some clients come for short-term support, while others engage in longer-term work.
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  • What will my session cost with Headway?
    Your cost depends on your plan (copay/coinsurance/deductible). Headway will provide benefit details and an estimate based on your insurance information.
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